We'd love to hear from you! Whether you have questions about our service, need help with your account, or want to suggest new features, we're here to help.
Hey there! I'm Griffin, the founder of KookCast. I'm a surfer just like you, and I built this service because I was tired of confusing surf reports. I'm always happy to chat about surfing, weather patterns, or anything else on your mind.
Don't hesitate to reach out - whether it's about the service, surf spots, or just to say hi! I read and respond to every email personally.
The best way to reach us is via email at griffin@kook-cast.com
We typically respond to all emails within 24 hours. If you're a Kook+ member, you'll receive priority support.
Having trouble with your account? Include your email address and a description of the issue.
Want to see a new surf spot or feature? Let us know what you'd like to see added to KookCast.
Need help with your Kook+ subscription? Include your email address and subscription details.
We believe surfing should be accessible to everyone. If you can't afford Kook+, email us and we'll hook you up with a free premium account.