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Privacy Policy

Last updated: 4/17/2025

1. Introduction

This Privacy Policy describes how KookCast ("we", "us", or "our") collects, uses, and shares your personal information when you use our surf forecasting service ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

  • Email address
  • Password (encrypted)
  • Selected surf spots
  • Surfing preferences and skill level
  • Payment information (for Kook+ subscribers)

Usage Data

  • IP address
  • Browser type and version
  • Time and date of visits
  • Pages viewed
  • Time spent on pages

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To send you surf forecasts and updates
  • To process payments for Kook+ subscriptions
  • To improve and personalize your experience
  • To communicate with you about our Service
  • To detect and prevent fraud
  • To comply with legal obligations

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Data is encrypted in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers
  • Regular backups

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Third-Party Services

We use third-party services that may collect information about you:

Payment Processing

Stripe - For processing Kook+ subscription payments

Email Delivery

For sending surf forecasts and updates

Analytics

For understanding how users interact with our Service

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at griffin@kook-cast.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze Service usage
  • Improve user experience
  • Prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at griffin@kook-cast.com